Terms of Service

Last Updated: September 12, 2026

Welcome to our online store. These Terms of Service govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

Please read them carefully before using our website or purchasing any product.

1. General Conditions

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

We reserve the right to refuse service, cancel orders, or restrict access to our website when reasonably necessary, including in cases of suspected fraud, abuse, or violation of these Terms.

2. Products and Services

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, colors and appearances may vary depending on your device, screen settings, photography, or other factors.

We reserve the right to:

• Modify product information at any time.
• Change or discontinue products without notice.
• Limit the quantity of products available for purchase.
• Correct errors in product descriptions, pricing, or availability.

3. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, decline, or cancel an order for reasons including:

• Product availability.
• Pricing or listing errors.
• Payment issues.
• Suspected fraudulent activity.
• Incorrect customer information.
• Shipping or delivery restrictions.

If we cancel an order after payment has been received, we will issue an appropriate refund.

4. Pricing and Payments

All prices displayed on our website are subject to change without prior notice.

You agree to provide accurate and complete billing and payment information when placing an order.

We use third-party payment providers to process payments. We do not have access to or store your complete payment-card information unless otherwise stated.

Any applicable taxes, duties, customs charges, or other fees may be the responsibility of the customer, depending on the destination and applicable laws.

5. Shipping and Delivery

For physical products, orders will be shipped to the address provided during checkout.

Delivery estimates are provided for informational purposes and may vary due to circumstances beyond our control, including:

• Shipping carrier delays.
• Customs processing.
• Weather conditions.
• Holidays.
• Incorrect or incomplete shipping information.
• Other unforeseen circumstances.

We are not responsible for delays caused by shipping carriers, customs authorities, or events outside our reasonable control.

Customers are responsible for providing accurate shipping information.

6. Digital Products

Certain products available through our store may be provided digitally, including PDF files, crochet patterns, guides, templates, and other downloadable content.

Digital products are delivered electronically and do not require physical shipping.

By purchasing a digital product, you receive a limited right to use the product for its intended purpose. Unless specifically stated otherwise, you may not:

• Resell the digital file.
• Share or redistribute the file.
• Upload the file to another website or platform.
• Copy or reproduce the digital product for commercial distribution.
• Claim the digital product as your own.
• Distribute the product through file-sharing services.

Please refer to our Return & Refund Policy for information regarding refunds for digital products.

7. Intellectual Property

All content available on this website, including but not limited to:

• Product images
• Logos
• Designs
• Text
• Graphics
• Digital products
• Crochet patterns
• Guides
• Website content
• Branding

is owned by us or used with appropriate authorization and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

Purchasing a product does not transfer ownership of our intellectual property to you.

8. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.

You agree to provide accurate information and to notify us if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent or abusive activity.

9. Prohibited Uses

You agree not to use our website to:

• Violate any applicable law or regulation.
• Commit fraud or engage in fraudulent activity.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with the operation or security of the website.
• Upload malicious software or harmful code.
• Copy or reproduce website content without authorization.
• Abuse promotions, discounts, or refund policies.
• Use our products or content for unlawful purposes.

10. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment providers, shipping companies, or other services.

We are not responsible for the content, policies, availability, security, or practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

11. Accuracy of Information

We make reasonable efforts to keep information on our website accurate and up to date.

However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.

We reserve the right to correct errors and update information at any time without prior notice.

12. Disclaimer

To the maximum extent permitted by applicable law, our website and its content are provided on an "as available" and "as is" basis.

We do not guarantee that:

• The website will always be available or uninterrupted.
• The website will always be error-free.
• All information will always be accurate or complete.
• The website will be free from viruses or other harmful components.

Nothing in these Terms excludes any rights or protections that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, consequential, or special losses arising from your use of our website or products.

Our liability, where legally permitted, will be limited to the amount you paid for the relevant product or service giving rise to the claim.

This section does not exclude liability that cannot legally be excluded or limited.

14. Indemnification

You agree to indemnify and hold us harmless from claims, losses, liabilities, damages, costs, and expenses arising from your:

• Violation of these Terms.
• Misuse of our website.
• Violation of applicable laws.
• Infringement of third-party rights.
• Unauthorized use of our products or content.

15. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated Last Updated date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our business operates, except where mandatory consumer-protection laws provide otherwise.

17. Contact Us

If you have any questions about these Terms of Service, our products, or your order, please contact us through our Contact Us page or the customer-support email provided on our website.

Thank you for visiting our store and choosing to shop with us.